About Us

Bedlingtonshire Primary Health Care Team will provide the best possible service. Everyone has a right to expect suitable health care and support, whatever their needs.

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Bedlingtonshire Medical Group

Vision & Values

Values are important to the Practice as they describe the way in which we work.

The practice’s vision to be a successful health care team providing a caring, high quality and safe service for all our patients is supported by our values – Patient Centred, Continuous Improvement, Work Together and Learn.

Patient Centred

  • We will listen to patients, carers and visitors concerns and take action.
  • Give priority to actions that will improve the service and promote patient safety.
  • Always report incidents or near misses that could cause harm to patients.

Work Together

  • Listen to the views of others so that the best way forward can be found.
  • Use initiative to solve problems and inform others when aware of potential problems.
  • Celebrate and share good practice.Take pride in our work and that of our team
  • Be aware of our own behaviour and how it impacts on others, challenge inappropriate behaviour.
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Continuous Improvement

  • Look for ways of improving patient care.
  • Display an open mind to new ideas and proposals.
  • Remain positive but realistic about the challenges of change.
  • View and promote change as an opportunity for improving and developing work.

Learn

  • Engage in formal and informal learning and development activities.
  • Assess, apply and develop our skills, abilities and experience and seek opportunities for feedback.
  • Support and encourage others to develop their knowledge, skills and behaviours.
  • Take an active interest in what is happening more widely within the practice.

Registration

It is quick and easy to register with a GP using our simple online GP registration form. Whether you are new to the area or have never registered with a GP practice before, there is usually no need to come to the practice to complete your registration and no proof of address is required.

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Accessibility Needs

We want to get better at communicating with our patients and ensure you can read and understand the information we send you.

If you find it hard to read our letters or if you need someone to support you at appointments, please complete our Accessibility Needs Form below.

 Accessibility

 Disability Access

 Accessibility Needs Form

Meet our Team

Our clinical team includes GPs, Practice Nurses and Phlebotomist / Healthcare Assistants.

The Reception Team look after patients, their appointments, prescriptions and all the stuff that flies around - a massive amount of administration involved in running a busy practice and this includes a backroom team of Administrators to handle the huge influx of correspondence and data each day.

SEE OUR TEAMS PAGE

Meet the team
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See Our Reviews

We encourage our patients to let us know about their positive experiences at our practice. If you'd like to leave a review, please do so on the NHS website

You can see what other patients have said about us here

Alternatively, if you've had a bad experience we'd also like to know. Please contact us and let us know how we can improve.

Practice Information

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Disabled Access

Our building has suitable access for disabled patients. If anyone experiences any difficulty please let us know.

Patient Group

Bedlingtonshire Park Medical Group has a successful Patient Participation Group (PPG). You can find out more here

GP Patient Survey

The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice. 

SEE OUR RESULTS

Our overall CQC Rating was:  OUTSTANDING

The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.

SEE THE FULL REPORT

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